Citi Custom Cash credit card is a credit card designed for those who want more convenience, with the practicality of everyday use and keeping up with the latest market payment technologies.

Offered by Citi Group, it is reliable and provides customers with everything they need, knowing that their purchases are truly secure.


Follow our article to understand the reasons to get your card and a step-by-step guide on how to apply for it.



Discover the Benefits of Citi Custom Cash credit card

The Citi Custom Cash credit card offers a series of benefits to its users.

Follow the reading with us and find out more!

Cashback and Refund

Citi Custom Cash offers a 5% cashback on your primary spending category, up to $500 per month. Eligible categories include:

  • Restaurants;
  • Supermarkets;
  • Gas Stations;
  • Internet and TV;
  • Public Transportation;
  • Education;
  • Health;
  • Entertainment;
  • Shopping.

For every dollar spent in your primary spending category, you will receive 5 cents back. For example, if you spend $100 on restaurants, you’ll get $5 back.

If you spend more than $500 in your primary spending category in a month, you will receive only 1% back on all remaining purchases.

Citi Custom Cash also offers a $200 welcome bonus. You will receive the bonus after spending $750 on purchases within the first 3 months of account opening.

Digital Wallets

Citi Custom Cash stands out for its full compatibility with popular digital wallets like Apple Pay, Google Pay, and Samsung Pay.

This means you can enjoy the convenience of making both online and in-store purchases without physically inserting the card.

By choosing to use digital wallets, you ensure significant benefits. First and foremost, security is maximized as these platforms employ advanced encryption to protect your financial information during transactions.

Moreover, convenience is notable, as digital wallets allow you to complete your purchases with just a tap, making the process more efficient and hassle-free.

Payment speed is another advantage offered by these wallets. They have the power to significantly speed up the payment process, resulting in faster and more effective transactions.

Theft Protection

Citi Custom Cash credit card offers a range of theft protections, including:

  • Fraud Protection: If you are a victim of fraud, Citi Bank will help you recover your money.
  • Theft Protection Insurance: If your card is stolen or lost, you will receive a free replacement card.
  • Unauthorized Purchase Protection: If someone uses your card without your permission, you will not be responsible for the purchases.

Fraud Alert

Citi Custom Cash provides an efficient fraud alert system designed to help you identify fraudulent activities on your account.

This feature sends instant notifications to your mobile device whenever Citi Bank identifies any suspicious activity, providing an additional layer of security and enabling a quick response to potential threats to the integrity of your account.

This way, you stay constantly informed and empowered to take the necessary steps to protect your financial assets.

Customer Support

Citi Bank ensures continuous customer support, 24 hours a day, 7 days a week, to provide accessible assistance whenever you need it.

The Citi Bank support team is available to assist you through various platforms, including phone, chat, and email.

Regardless of the chosen channel, the priority is to ensure that your questions are promptly answered, offering comprehensive and efficient support for your banking needs, at any time, day or night.


Understanding How the Cash Card Works

The cash card is a form of payment that allows the user to receive a portion of the amount spent back. This amount is called cashback.

To use the cash card, simply make a purchase as you would with any other credit or debit card. 

The cashback amount will be calculated based on the total purchase amount and the card’s cashback rate.

For example, if you make a $100 purchase with a 5% cashback card, you will receive $5 back.

Cashback can be received in cash, credited to your account, or as points that can be redeemed for products or services.

The process of receiving cashback is simple:

  • Make a purchase with the cash card.
  • Wait for the card’s statement to close.
  • Cashback will be credited to your account or statement.

To repeat the process, just follow the same steps and enjoy more benefits with a Citi Custom Cash credit card.


How Do I Apply for Citi Custom Cash?

See how you can apply for your Citi Custom Cash credit card:

  • To begin, visit the Citi Custom Cash website.
  • Read the information about the credit card available on the page.
  • Choose the “Apply Now” button.
  • Now, fill out the form with all your information. This will include your personal details, contacts, documentation, and information about your job and income.
  • Confirm that you agree to all of the bank’s terms.
  • Submit the form for Citi Group’s review.
  • Once you are approved, you will receive the card at your home.


With this, you can enjoy everything that Citi Custom Cash has to offer. So, visit the website and apply for yours now.


And take the opportunity to get more credit card tips by browsing our site!

Useful information

This content was produced in January 2024. In case of updates or changes to services and conditions, please contact the responsible bank.

Contact methods:

Call Citi –  1-800-347-4934