Salesforce is a popular CRM software that helps businesses keep track of their customer data. One common question we get is “Can you merge contacts in Salesforce?” The answer is yes, but there are some things to keep in mind when doing so.

First, it’s important to understand that when you merge two contacts in Salesforce, the resulting contact will have the information from both of the original contacts. This means that if there are any duplicate fields, such as two phone numbers, only one will be kept.

  • From the “Contacts” tab, click on the checkbox next to the name of each contact you wish to merge together
  • Click on the “Merge” button at the top of the page
  • A pop-up will appear asking you to confirm which contact should be kept and which should be deleted
  • Select the appropriate option and click “OK”
  • The selected contacts will now be merged into a single record
Can You Merge Contacts in Salesforce?



How Do You Merge Contacts in Salesforce Lightning?

Salesforce Lightning is a great way to keep track of your customer relationships. One way to make sure you have all the information you need about a customer is to merge their contact information into one record in Salesforce. Here’s how to do it:

1. Go to the “Contacts” tab in Salesforce Lightning and click on the name of the contacts you want to merge. 2. On the contact detail page, click on the “More” dropdown menu and select “Merge Contacts”. 3. In the popup window, select which contact’s information you want to keep and which ones you want to delete.

Then click “Merge”. 4. That’s it! You’ve now merged your contacts into one record in Salesforce Lightning.

How Do I Merge Contacts?

There are a few different ways that you can merge contacts in your address book. One way is to manually add the information from one contact into another. This can be done by opening both contacts and copying and pasting the information between them.

Another way to merge contacts is to use a dedicated app or service. There are a number of these available, both paid and free. They work by scanning your address book for duplicate entries and then merging them together.

This can save you a lot of time if you have a large address book. Finally, some email providers (such as Gmail) have options for merging contacts built-in. These can be found in the settings menu of your account.

Again, this can save you time if you have duplicates in your address book.


How Do I Merge Contacts And Leads in Salesforce?

Salesforce provides a powerful tool for managing your leads and contacts. The ability to merge contacts and leads can make your data more accurate and up-to-date, and help you keep track of your relationships with customers and prospects. When you merge two records in Salesforce, one record is kept as the primary record, and the other record is deleted.

The primary record retains all of the information from both records. You can choose which record will be kept as the primary record, or let Salesforce choose for you. To merge two records:

1) Go to the contact or lead detail page for the first record that you want to keep as the primary record. 2) Select “Edit” from the “Actions” dropdown menu. 3) Scroll down to the “Merge Contacts” or “Merge Leads” section at the bottom of the page.

4) Enter the ID or name of the second lead or contact in the “Search” field, then click “Find.” 5) Click on the checkbox next to each field that you want to update with information from secondary Lead or Contact, then click “Merge.” 6) Click “OK” when prompted to confirm that you want to delete the secondary Lead or Contact.

Can You Merge Contacts from Different Accounts in Salesforce?

Salesforce offers a unique feature that allows you to merge contacts from different accounts into a single account. This can be useful if you have duplicate accounts or want to consolidate your contact information. To merge contacts, go to the Accounts tab and click on the “Merge Accounts” button.

You will then be prompted to select the two accounts that you want to merge and specify which account should be the primary account. The primary account will retain all of the data from both accounts, so make sure to select the correct account before proceeding. After selecting the accounts, click on the “Merge” button and Salesforce will take care of the rest.

How to Merge Contacts in Salesforce (Classic)

Can You Merge Two Contacts in Salesforce

Salesforce provides a few options for merging contacts, but which one you use will depend on your particular needs. If you simply want to merge two identical contacts into one, you can do so by clicking the “Merge” button on either of the contact’s detail pages. However, if you need to merge two contacts and keep track of which information came from which contact, you’ll need to use Salesforce’s Data Management tools.

How to Merge Contacts in Salesforce Lightning

Salesforce Lightning provides a number of different ways to merge contacts. One way is to use the “Merge Contacts” tool in the Salesforce Classic interface. This tool can be found under the “Contacts” tab in Salesforce Classic, and it allows you to select two or more contacts and merge them into a single contact record.

Another way to merge contacts in Salesforce Lightning is to use the “Data Import Wizard.” This wizard can be found under the “Contacts” tab in Salesforce Lightning, and it allows you to import data from a CSV file or other sources. Once you have imported your data, you can then map it to fields in Salesforce and choose which records you want to merge.

Finally, if you are using the Activity Timeline feature in Salesforce Lightning, you can also merge contacts from there. To do this, simply click on the “More Options” menu next to an activity item, and then select “Merge Contacts.” This will bring up a pop-up window where you can select which contacts you want to merge.

No matter which method you choose, merging contacts in Salesforce Lightning is easy and straightforward. By taking advantage of these tools, you can keep your contact list tidy and organized so that your sales team can focus on selling!

Merge Contacts in Salesforce Classic

Salesforce Classic provides users with the ability to merge duplicate contacts. This can be a useful tool when trying to keep your contact list clean and free of duplicates. To merge contacts, follow these steps:

1. Navigate to the Contacts tab in Salesforce Classic. 2. Select two or more contacts that you wish to merge. 3. Click on the More Actions dropdown menu and select Merge from the options provided.

4. A new window will appear asking you to confirm which contact you wish to keep as the main record, and which ones you wish to delete as duplicates. Select the appropriate options and click Save. 5. Your selected contacts will now be merged into a single record!

How to Merge Contacts from Different Accounts in Salesforce

Salesforce is a powerful CRM tool, but it can be even more powerful when you merge contacts from different accounts. This can be helpful if you have multiple Salesforce accounts or if you’ve recently acquired another company and need to bring their contacts into your account. There are a few things to keep in mind when merging contacts in Salesforce.

First, you’ll want to make sure that the contact information is accurate and up-to-date. Next, you’ll need to decide which contact should be the primary contact for each account. Finally, you’ll want to consider how you want to handle duplicates.

The first step is to log into your Salesforce account and go to the Contacts tab. From there, click on the Merge Contacts button at the top of the page. This will open up a new window where you can select which accounts you want to merge.

You can either search for specific accounts or select them from a list. Once you’ve selected the accounts, click on the Next button. On the next page, you’ll see a list of all of the contacts from those accounts.

You can review each contact and decide which one should be the primary contact. The primary contact will be used as the basis for merging information from the other contacts. When you’re finished making your selections, click on the Merge button at the bottom of the page.

You’ll then see a confirmation page letting you know that your contacts have been merged successfully!


Salesforce is a powerful customer relationship management (CRM) tool, but it doesn’t have a built-in tool for merging duplicate contacts. However, there are a few ways you can merge contacts in Salesforce, including using the Data import wizard or the Contact Merge Tool. Both of these methods require some setup and may take some time to complete, but they will allow you to merge your duplicate contacts in Salesforce.